Aftermarket parts

Typically, aftermarket parts are more cost-effective, while OEs have had the edge on performance. But modern fleets have found data, not stereotypes, drive wiser parts decisions. Some fleets view the maintenance department as a cost center, but the best ones also view it as an opportunity center—an opportunity to make smart buying decisions that ultimately help drive fleet profitability.

Limiting those unscheduled repairs starts with routine preventive maintenance, of course, but also involves the quality of parts you use when making scheduled and unscheduled repairs. Scouring the ends of the earth to find a cheaper part doesn’t automatically earn you a gold star as a maintenance manager.

Maintenance manager

A fleet may be able to cut costs when initially buying a replacement part, but its true value must be measured not only by price but also by performance, durability, and availability. Safety may also influence where a fleet is willing to look on the price/quality spectrum.

Brakes, for instance, represent an area where some fleets don’t want to take too many chances. If you find something that works and is reliable, stick with it. That’s typically a top-of-the-line OE part. However, whether you’re talking about oil and filters, batteries, bumpers, tires, or other high-wear items, the only way to know if you’re purchasing the perfect part is if you measure and analyze how it performs.

Pilot programs are a popular way to begin trying out an alternative, less expensive part. A good software system that can measure usage and failure rates can further assist maintenance managers in accurately evaluating the performance and true cost of an alternative part. Without a good system, you might assume a part is working properly because you haven’t heard any complaints.

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